By using certain sections of this site you provide information that allows you to be identified. This only happens for our services and disclosure of information, and if you give your permission for this.

At any time you have the right to:

  • request and view your stored personal data,
  • update it (or have it updated), and
  • delete it (or have it deleted).

 

This applies to one or more entries in different databases.

You can also ask to be removed from all databases. You will then be ‘forgotten’ and no longer contacted in any way.

If you make the updates or delete your data yourself, this occurs with immediate effect. If you submit a request for updates to be made, this will be done as soon as possible and at the latest within 30 days.

How can you assert your rights?

This can be done by sending an email with your request to info@elvic.be.
You can also use the contact form.

Always include:

  • The first and last name of the person you want to delete or update.
  • The email address of the person you want to delete or update.
  • Which updates you want to make, or that you want the person to be deleted.

 

How we process your data

The entity responsible for the processing of data is:

  • ELVIC BV
  • Ten Velde 1, 2520 Ranst
  • info@elvic.be

 

For the analysis of our website traffic, we use Google Analytics. For this purpose, information about the use of our website is collected anonymously. This data is neither passed on to Google nor used for marketing or advertising purposes.

Which data is collected?

We only collect the personal data that is needed to provide you with a certain part of our services or to send you information.

This might include:

  • first name and last name
  • email addres
  • home address
  • work address
  • telephone number
  • VAT number

 

As some information in forms is required (usually indicated with a *), this data is needed to be able to provide you with the requested services.

Other information – not indicated with a * – may be helpful, but is not essential. You can choose whether to fill in this information.

No marketing profiles are created on the basis of entered data or placed cookies (see below).

Why is your personal data kept?

Your personal data is used for a specific purpose (and only for that purpose) with the following legal bases:

Contact form: to fulfil your request, to provide an answer (carry out an activity).

Newsletter subscription: to occasionally send you a newsletter with offers or information that may interest you (permission from the person concerned). This newsletter will only be sent if there is information that is of interest to you.

Your explicit permission is required for any exceptions to this.

How long is your data kept?

Personal data is kept for as long as is necessary to provide you with the service that you requested or for which you gave your permission. Your personal data will be kept for a maximum of 5 years after its last use.

Transfer to third parties

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our services and disclosure of information, and if they can ensure the secure storage of personal data with a guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave permission and provided the personal data, or if this is legally required and permitted (for example as part of a legal investigation).

For example, a third party can be engaged to:

  • provide IT infrastructure (including booking software, sales software, etc.);
  • provide (and distribute) newsletters and invitations.

 

If you give explicit permission for this, your personal data will be shared with third parties, for example: xxxxx, xxxxxx and xxxxxx. You have the right to withdraw this permission at any time, without this affecting the legitimacy of the processing of its withdrawal.

We do not provide personal data to parties located outside the EU, except Google.

Minors

We only process personal data of minors (persons under the age of 16) if written permission has been given by their parent or legal representative.

or

We have absolutely no intention of collecting data about website visitors who are minors, even if they have permission from parents or guardians.
However, we cannot check whether a visitor is a minor. Therefore, make sure that you are aware of your children’s online activities to prevent their data from being processed by us or our partners.

Data security

The computers and internet connections on which your personal data is stored and transferred are protected as much as possible against hacking, malware installation and other improper use. The computers and network are only accessible using a log-in with username and password.

A back-up of personal data is made so that it can be restored in the event of physical or technical incidents.

Automatic storage of non-personal data

During a visit to this website, data is automatically stored about the use of the website. This only concerns non-personal and anonymous data (for example, your IP address is not stored). We analyse this information using Google Analytics (see the privacy policy of Google and Google Analytics for more info) in order to improve our website. However, no personal information is kept or passed on to Google or any other third parties.

Cookies

This website uses functional and analytical cookies. This is done anonymously. Read more about this in our cookie policy.
In short, functional cookies help our website work better, while analytical cookies tell us how the website is being used. No personal data is collected or passed on in this process. The cookies are not used for marketing or advertising.

You can disable, enable and delete cookies in your browser settings.

Updates

This Privacy Policy may change. We update the rules and conditions to safeguard your privacy as best as possible and to handle your personal data in a transparent

If something goes wrong…

We handle your personal data as carefully as possible and keep it safe. But if something does go wrong, we will inform you as soon as possible and do everything we can to limit the impact.

The spread of your personal data due to data theft or data leaks cannot give rise to claims for damages against us.

Complaints

If, despite our precautionary measures, you still have complaints about our use of your personal data, please contact info@elvic.be and we will try to find a solution.

More information about complaints procedures can be found on the following websites: privacy committee
https://www.dataprotectionauthority.be/citizen.

Your personal data will be processed in accordance with the provisions of the European General Data Protection Regulation (GDPR).

This Privacy Policy applies to the services of ELVIC BV. We are not responsible for the privacy policies of other sites and resources associated with our website, but we do refer to them so that you can find the information you need.

By using this website you accept this Privacy Policy